More information required

Once you have lodged your application for registration / notification, it is allocated to your principal council. Council will usually contact you, however if you receive an email saying that your application requires additional information it means that it has been declined. 


This email does not provide a reason, however to access an explanation as to why the application was declined, please refer to the messages section in your account. Don’t panic, at any stage a new application can be lodged from your account 

Step 1: log into your account and select “Messages” 


Step 2: review reason 


If you have any further questions relating to this, please contact your registering council.