Contact

The verification code will come from Microsoft on behalf of Department of Health, Victoria msonlineservicesteam@microsoftonline.com and generally takes a few minutes to come through.

If you have not received the verification code:

• check that you have entered the email address correctly
• refresh your email
• check your junk/spam folder
• save the email address: msonlineservicesteam@microsoftonline.com to your email contact list.

If you still do not receive the verification code, please contact your registered council for support.

This video focuses on how an existing Streatrader User can sign up and access FoodTrader for the first time.

This process is critical to ensure the successful transfer of your existing account information from Streatrader into FoodTrader. Please ensure you are using the same email address as your Streatrader account.

If you are experiencing any issues, please contact your registered council for support.

See below step-by-step guidance on how to sign up to FoodTrader if you previously had Streatrader.

1. On the FoodTrader website www.foodtrader.vic.gov.au, click ‘Login’ in the top right-hand corner of the screen.
2. On the sign in screen, click ‘Don’t have an account? Sign up now’.
3. Enter the same email address you used for Streatrader and click ‘Send verification code’.
4. A verification code will be emailed to the email address you have entered. Please make sure you refresh your email and check your junk mail.
5. Enter the code in the verification field and select ‘Verify Code’.
6. Please disregard the change email button.
7. Enter a ‘New Password’. The password must be between 8 and 16 characters, it must also include a digit, a symbol and an uppercase and lowercase letter.
8. Re-enter your password in the ‘Confirm New Password’
9. Enter your ‘Display Name’, this can be the same as your trading name.
10. Enter your ‘Given Name’ and ‘Surname’.
11. Select ‘Create’.
12. On the User Details page, you will need to verify your email address one last time.
13. Select ‘Send Verification Code’, a verification code will be emailed to the email address you have entered. Please make sure you refresh your email and check your junk mail.
14. Enter the code in the verification field and select ‘Verify Code’.
15. Select ‘Continue’.
16. You have now successfully signed into the FoodTrader portal, please accept the terms and conditions, and click ‘Continue’.
17. Please confirm if all details on profile overview page are correct. If not, please contact your council.

This video focuses on how you can sign up and access FoodTrader if you are a new food business or community group trading for the first time and require registration with council.

See below step-by-step guidance on how to sign up to FoodTrader if you are a new business/community group.

1. On the FoodTrader website www.foodtrader.vic.gov.au, click ‘Login’ in the top right-hand corner of the screen.
2. On the sign in screen, click ‘Don’t have an account? Sign up now’.
3. Enter your email address and click ‘Send verification code’.
4. A verification code will be emailed to the email address you have entered. Please make sure you refresh your email and check your junk mail.
5. Enter the code in the verification field and select ‘Verify Code’.
6. Please disregard the change email button.
7. Enter a ‘New Password’. The password must be between 8 and 16 characters, it must also include a digit, a symbol and an uppercase and lowercase letter.
8. Re-enter your password in the ‘Confirm New Password’
9. Enter your ‘Display Name’, this can be the same as your trading name.
10. Enter your ‘Given Name’ and ‘Surname’.
11. Select ‘Create’.
12. On the User Details page, you will need to verify your email address one last time.
13. Select ‘Send Verification Code’, a verification code will be emailed to the email address you have entered. Please make sure you refresh your email and check your junk mail.
14. Enter the code in the verification field and select ‘Verify Code’.
15. Select ‘Continue’.
16. You have now successfully signed into the FoodTrader portal, please accept the terms and conditions, and click ‘Continue’.
17. You will now be prompted to submit an application to council. This application is to register your food business with council. Please complete the application with correct information, if you are unsure of how to answer questions, please contact your local council for assistance.

This video focuses on how an existing Streatrader User can sign up and access FoodTrader for the first time.

This process is critical to ensure the successful transfer of your existing account information from Streatrader into FoodTrader. Please ensure you are using the same email address as your Streatrader account.

If you are experiencing any issues, please contact your registered council for support.

See below step-by-step guidance on how to sign up to FoodTrader to action your renewal reminder.

1. On the FoodTrader website www.foodtrader.vic.gov.au, click ‘Login’ in the top right-hand corner of the screen.
2. On the sign in screen, click ‘Don’t have an account? Sign up now’.
3. Enter the same email address you used for Streatrader and click ‘Send verification code’.
4. A verification code will be emailed to the email address you have entered. Please make sure you refresh your email and check your junk mail.
5. Enter the code in the verification field and select ‘Verify Code’.
6. Please disregard the change email button.
7. Enter a ‘New Password’. The password must be between 8 and 16 characters, it must also include a digit, a symbol and an uppercase and lowercase letter.
8. Re-enter your password in the ‘Confirm New Password’
9. Enter your ‘Display Name’, this can be the same as your trading name.
10. Enter your ‘Given Name’ and ‘Surname’.
11. Select ‘Create’.
12. On the User Details page, you will need to verify your email address one last time.
13. Select ‘Send Verification Code’, a verification code will be emailed to the email address you have entered. Please make sure you refresh your email and check your junk mail.
14. Enter the code in the verification field and select ‘Verify Code’.
15. Select ‘Continue’.
16. You have now successfully signed into the FoodTrader portal, please accept the terms and conditions, and click ‘Continue’.
17. On the Overview screen in the Registration box, select the ‘Renew’ button to commence the renewal process.

This video focuses on how to sign in to FoodTrader when you have an existing FoodTrader account.

See below step-by-step guidance on how to sign in to FoodTrader when you have an existing FoodTrader account.

1. On the FoodTrader website www.foodtrader.vic.gov.au, click ‘Login’ in the top right-hand corner of the screen.
2. On the sign in screen, enter your email address and password.
3. Select ‘Send verification code’.
4. A verification code will be sent to your email address. Please make sure you refresh your email and check your junk mail.
5. Enter the code in the verification field and select ‘Verify Code’.
6. When the code is verified, click ‘Continue’.
7. You have now successfully signed into the FoodTrader portal, please accept the terms and conditions, and click ‘Continue’.

There are three key stages of maintaining your registered status: 

1. Register your organisation and trading premises with council using FoodTrader (if council decides you are exempt from the need to register, they will issue you a notification instead to confirm that your organisation has been assessed). This council will be your registering council.  

2. Once a registration or notification has been issued you should inform council of any new, additional premises you purchase or begin operating from (such as the purchase of a new food truck or expansion to running an additional market stall). Multiple premises are covered by a single registration or notification. 

3. Each time you want to trade at a new location, or on dates you have not previously been authorised for, you must sign in to FoodTrader and request a new Statement of Trade. Depending where in Victoria you want to trade, the local council will assess your request before issuing a Statement of Trade certificate. This is your trading authorisation. Each time you sell and serve food you must have a valid Statement of Trade covering the location you’re trading at and the date you’re trading on.